Furniture warranty: what is covered?
Furniture warranty: what is covered?
Warranty means confidence that if a manufacturing defect appears, you will receive help. Here is what the warranty usually covers and how to use it.
What the warranty covers
The warranty applies to manufacturing defects in the frame, mechanisms, seams and other elements when the furniture is used according to its purpose and care recommendations.
How to use the warranty
- Keep the receipt or order details: they confirm the purchase.
- Take clear photos of the issue.
- Contact divan.eco and describe the situation.
- Attach photos and wait for review.
- We will check the case and suggest a solution.
How to keep furniture in good condition
Most issues can be prevented by careful use: operate mechanisms smoothly, clean upholstery regularly and protect the frame during transportation.
divan.eco furniture has a 1.5-year warranty. We are the manufacturer and take responsibility for quality. If you have a warranty question, write to us: we usually answer within 10 minutes and can arrange delivery to any country.
